Vision: Seattle is a thriving and equitable community powered by dependable transportation.
Mission: To deliver a transportation system that provides safe and affordable access to places and opportunities.
The Seattle Department of Transportation (SDOT) is a nationally recognized municipal transportation agency at the leading edge of multi-modal transportation. In our quickly growing city, accessibility, safety, affordability, and reliability – are top of mind for us every day! Our core values drive our work toward creating an equitable, sustainable, and vibrant city for all. SDOT’s core responsibilities include maintenance and operations of the city’s transportation right-of-way, the expansion of the city’s bicycle and pedestrian network, care of over 240 bridges, permitting use of public spaces and enhancing access to the regional transit system. With approximately 950 dedicated staff, SDOT maintains an operational presence 24 hours a day, 7 days a week, in all weather conditions to serve and ensure Seattle’s public mobility.
Do you speak the language of traffic flow? Are you drawn to apply your specialized skills in traffic and mobility to public sector issues? SDOT is seeking a skilled Operations Manager to provide strategic leadership for our Downtown Mobility group. This group is responsible for ensuring mobility and access is top priority during the years when downtown Seattle is deeply impacted by public and private infrastructure and development projects, including the closure and demolition of the Alaskan Way Viaduct, opening and tolling of the new SR-99 tunnel, construction of the Washington State Convention Center and Seattle Center (formerly Key) Arena renovations, closure of the Downtown Seattle Transit Tunnel to buses and other related projects. Further, Fortune 500 companies like Amazon.com, Starbucks, Nordstrom, Weyerhaeuser, and Expeditors International, headquartered in Seattle continue to grow and need tens of thousands of employees to commute to, or travel through Seattle daily. The primary function of this position is to provide support and leadership for the office that guides and oversees SDOT’s efforts to maintain mobility in the greater downtown area. Mobility for travelers – regardless of the mode they choose – during this critical time is the sole focus of this office.
This position oversees technical subject areas and must translate high level strategic guidance into organizational direction and implementation. Key responsibilities of this division include allocating resources to ensure deliverables are met, make strategic decisions, evaluate performance, respond to media interest and public discourse regarding projects, and navigate issues and responsibilities that are highly political in nature. The position will serve as the department’s representative on a variety of interdepartmental task forces, committees, boards, transportation forums, legislative proceedings, and statewide committees as well as represent Seattle at local, regional, state, and federal levels. This position will also be responsible to recommend and negotiate funding and project positions in regional forums and present the decisions made to elected officials and represent the Department and the City at industry, business improvement and community group meetings as well as meet with individuals and advocates. Reporting to the Downtown Mobility Director, this key leader oversees wide ranging duties and responsibilities and is authorized to act on behalf of the Director on matters of importance when called upon.
- Provide strategic leadership and support for our Downtown Mobility matrix group. Translate high level strategic guidance into organizational direction and implementation.
- Support the vision, mission, policy and strategic direction for the department related to mobility in greater downtown Seattle.
- Lead technical subject areas, including transit and traffic operations.
- Recommend and negotiate funding and project positions in regional forums and present the decisions made to elected officials.
- Serve as the Department’s representative on a variety of interdepartmental task forces, committees, boards, transportation forums, legislative proceedings, and statewide committees.
- Represent Seattle at local, regional, state, and federal levels.
- Represent the Department and the City at industry, business improvement and community group meetings.
- Support department goals in promoting diversity and social justice.
Education: A Bachelor’s degree in Engineering, Urban Planning, Transportation Planning, Public Administration, Economics, or related field.
Experience: Five (5) years of increasingly responsible experience in the management of complex government programs in a public works, utility or operational context, including two (2) years in a senior advisor or management position.
Or: Combinations of education, training, and/or experience that provide an equivalent background required to perform the work of the class may be evaluated on an individual basis for comparability.
Additional Desired Qualifications:
- Demonstrated success briefing and presenting to elected officials and the public.
- Demonstrated experience in a matrix team.
- Professional Traffic Operations Engineer (PTOE) license.
- Experience working across department and agency lines.
- Demonstrated ability to handle sensitive issues with diplomacy and poise.
- Demonstrated ability to creatively manage limited resources.
- Demonstrated ability to analyze the transportation network at a regional level.
- Demonstrated good judgment under pressure, creative and strategic thinking and the ability to develop strategic and program plans.
- Ability to effectively work in a multi-cultural workplace with a diverse customer base.
Work Environment/Physical Demands:
- May require the ability to stand, walk, or bend for extended periods of time; occasionally requires handling or working with toxic/hazardous substances and lifting objects over 50lbs.
- Current Washington State driver’s license or evidence of equivalent mobility.
- May be required to work nights, evenings, weekends and holidays, and in all types of weather.
- A background check is required for this position.
Applications are reviewed after the posting closes. Qualified candidates must submit the following to be considered:
- Completed NEOGOV online application.
- Supplemental questionnaire responses
- Cover letter describing how your skills and experience align with the stated job responsibilities and qualifications.
- Current résumé indicating relevant experience and education.
Offers of employment are contingent on verification of information provided by the applicant as part of the application process, including potential background check, pre-placement physical exam, and full driver’s abstract.
Please note this job advertisement is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.